Welcome to MASTERTOYFUN. These Terms and Conditions govern your use of our website and your purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms and Conditions.

MASTERTOYFUN is an Irish online store specialising in plush toys, squeeze toys, building blocks, puzzles, and related products.

Please read these Terms and Conditions carefully before placing an order.

1. About MASTERTOYFUN

MASTERTOYFUN operates an online retail store offering a range of toys and related products to customers.

These Terms and Conditions apply to all visitors, customers, and users of our website.

If you do not agree with these Terms and Conditions, please do not use our website or place an order with us.

2. Eligibility

By using our website or placing an order, you confirm that you are legally capable of entering into a binding contract under applicable law.

If you are under the applicable age to make purchases independently, you should use the website with the involvement and permission of a parent or legal guardian.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, measurements, colours, and other information displayed on our website are accurate.

However:

• Product colours may vary depending on your device or screen settings.

• Packaging and product designs may occasionally differ from website photographs.

• Measurements and specifications may have reasonable manufacturing variations.

• Product availability may change without notice.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information when necessary.

4. Product Safety

Customers should use toys and other products in accordance with the applicable product instructions, age recommendations, warnings, and safety information.

Some products may contain small parts or other components that may not be suitable for young children. Please review the manufacturer's or product-specific safety information before allowing children to use a product.

Where applicable, adult supervision should be provided.

5. Prices

All product prices are displayed on our website and are subject to change without prior notice.

Unless otherwise stated, applicable taxes, delivery charges, or other costs will be displayed during the checkout process where applicable.

We make reasonable efforts to ensure that prices are accurate. If we discover an obvious pricing error after you have placed an order, we may contact you before processing the order to confirm whether you wish to proceed at the correct price.

6. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

After submitting your order, you may receive an order confirmation acknowledging that we have received your request.

An order confirmation does not necessarily mean that the order has been accepted. Acceptance may occur when we confirm that the products have been dispatched or otherwise communicate acceptance to you.

We reserve the right to refuse or cancel an order where reasonably necessary, including where:

• A product is unavailable;

• There is an obvious pricing or product-description error;

• We suspect fraudulent or unauthorised activity;

• We are unable to obtain payment;

• Delivery cannot reasonably be completed; or

• We are required to do so by law.

If we cancel an order after payment has been received, we will arrange an appropriate refund.

7. Payment

Payments must be made using the payment methods available during checkout.

You confirm that the payment information you provide is accurate and that you are authorised to use the selected payment method.

Payment transactions may be processed by third-party payment providers. We do not generally have access to or store your complete payment card details.

8. Delivery

We will arrange delivery to the address provided during checkout.

Estimated delivery times are provided for guidance and may vary due to factors outside our reasonable control, including carrier delays, weather, customs procedures, operational disruptions, or incorrect delivery information.

Customers are responsible for providing accurate and complete delivery information.

If an order cannot be delivered because incorrect or incomplete information was provided, additional delivery arrangements or charges may apply where permitted by law.

9. Delayed, Lost, or Damaged Deliveries

If your order appears to be delayed, lost, or damaged during delivery, please contact us with your order information.

Where an item arrives damaged, we may request photographs or other information to help us investigate the issue with the relevant delivery provider.

Nothing in these Terms and Conditions limits any statutory rights you may have concerning goods that are damaged, defective, or not delivered as required by applicable law.

10. Returns, Refunds, and Cancellations

Our Refund Policy explains the procedures applicable to cancellations, returns, refunds, faulty goods, damaged products, and incorrect orders.

Consumers in Ireland and the European Union may have statutory consumer rights, including rights relating to distance purchases and non-conforming goods.

Nothing in these Terms and Conditions is intended to exclude or restrict mandatory consumer protections that apply to you.

11. Intellectual Property

Unless otherwise stated, the content available on the MASTERTOYFUN website, including text, graphics, logos, photographs, product descriptions, page designs, and other materials, is owned by or licensed to MASTERTOYFUN or its relevant content providers.

You may access and use the website for personal, non-commercial purposes.

You must not, without appropriate permission:

• Copy or reproduce substantial website content;

• Republish our content;

• Modify or distribute website materials;

• Use our content for commercial purposes;

• Extract substantial portions of our website content; or

• Use our branding or intellectual property in a misleading manner.

12. Website Use

You agree to use our website lawfully and responsibly.

You must not use the website to:

• Commit or facilitate unlawful activity;

• Attempt to gain unauthorised access to our systems;

• Introduce malicious software or harmful code;

• Interfere with website operation;

• Attempt to circumvent security measures;

• Use automated systems to access the website in a manner that places unreasonable demands on our systems; or

• Engage in activity that could damage MASTERTOYFUN or other users.

We reserve the right to restrict or suspend access to the website where reasonably necessary to protect our systems, business, customers, or legal rights.

13. User Accounts

If our website allows customers to create accounts, you are responsible for keeping your account credentials confidential.

You should notify us promptly if you believe your account has been accessed without authorisation.

We may suspend or terminate an account where we reasonably believe that it has been misused or that these Terms and Conditions have been violated.

14. Third-Party Services and Links

Our website may use third-party services, including payment processors, delivery providers, analytics services, hosting providers, and other technology providers.

We may also provide links to third-party websites.

Third-party services operate under their own terms and privacy policies. MASTERTOYFUN is not responsible for the content, availability, security, or policies of third-party websites that are outside our control.

15. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee uninterrupted or error-free access.

The website may occasionally be unavailable because of:

• Maintenance;

• Software or technical problems;

• Security incidents;

• Internet or hosting issues;

• Third-party service interruptions; or

• Circumstances beyond our reasonable control.

We may modify, suspend, or discontinue parts of the website where reasonably necessary.

16. Limitation of Liability

To the fullest extent permitted by applicable law, MASTERTOYFUN will not be responsible for losses that are indirect, incidental, or consequential and that could not reasonably have been anticipated at the time the relevant contract was formed.

Nothing in these Terms and Conditions excludes or limits liability where doing so would be unlawful, including liability that cannot legally be excluded or limited under applicable consumer protection law.

Nothing in these Terms and Conditions affects your statutory rights as a consumer.

17. Events Beyond Our Control

We will not be responsible for delays or failures caused by circumstances reasonably beyond our control.

Such circumstances may include natural disasters, severe weather, epidemics or pandemics, strikes, transportation disruptions, telecommunications failures, cyber incidents, government actions, war, civil unrest, or failures of third-party service providers.

Where such circumstances occur, we will take reasonable steps to minimise disruption and fulfil our obligations when reasonably possible.

18. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

Please review the Privacy Policy before using our website or providing personal information.

19. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our services, website, business practices, or applicable legal requirements.

The updated version will be posted on our website with a revised Last Updated date.

Changes will not affect rights or obligations that have already arisen under an existing order unless permitted or required by law.

20. Governing Law

These Terms and Conditions are governed by the laws applicable in Ireland, subject to any mandatory consumer protection rights that apply to you.

Where you are a consumer, you may also benefit from mandatory protections provided by the laws of the country in which you reside where applicable.

Nothing in these Terms and Conditions is intended to deprive consumers of rights that cannot legally be excluded.

21. Dispute Resolution

If you have a concern or dispute regarding an order or our services, we encourage you to contact MASTERTOYFUN first so that we can attempt to resolve the matter directly.

We will make reasonable efforts to handle complaints fairly and efficiently.

Consumers may also have access to applicable statutory complaint, mediation, or dispute-resolution mechanisms under Irish or EU law.

22. Severability

If any provision of these Terms and Conditions is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable where legally possible.

The remaining provisions will continue to apply.

23. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Refund Policy, and any other policies expressly incorporated into the website, constitute the terms governing your use of MASTERTOYFUN and your purchases from our store.

24. Contact Us

If you have questions regarding these Terms and Conditions, an order, or any of our policies, please contact the MASTERTOYFUN customer service team through the contact details provided on our website.

MASTERTOYFUN
Irish Online Toy Store
Plush Toys | Squeeze Toys | Building Blocks | Puzzles

Thank you for choosing MASTERTOYFUN. We appreciate your business and are committed to providing a reliable, enjoyable, and customer-friendly online shopping experience.